Keynote Speakers



Nigel Morgan is Head of the Business Management Department in the School of Management at Swansea University, where he holds a Chair of Visitor Economy Management and has established the Hub for Innovation in Visitor Economies (HiVE). Nigel has previously held Chairs at the Universities of Surrey and Cardiff Metropolitan University, where his posts included: Director of the Surrey Digital Visitor Economy Research Group, School Director of Graduate Studies, School Director of Staff Development, School Director of Communications and Interim Head of School.Before moving into higher education, Nigel worked in sport and leisure research/strategy at the Sports Council for Wales and in tourism development (Vale of Glamorgan Borough Council) and marketing & communications (Torfaen Borough Council). He is a Board Member of Visit Wales and the International Place Branding Association, has chaired almost 20 international conferences and events and has taught or examined at almost 30 universities worldwide, examining 50 and supervising almost 30 PhDs. Nigel is an Associate Editor of the ABS-listed 4-star Annals of Tourism Research, and has published 100+ publications, including 19 books and 60 journal articles, almost half in 4-star journals. He has completed over 30 major research and consultancy projects funded by organisations including the EU, ESRC, UEFA, the Chinese National Tourist Office, the BBC, Visit Wales/Wales Tourist Board. Nigel’s most recent project was ‘Improving the Resilience of the EU Tourism Sector in Crisis Situations’ for the EU DG for Internal Market, Industry, Entrepreneurship & SMEs, 2016. His research interests include destination marketing and management, tourism, social justice and wellbeing, and digital tourism marketing.

arAngela Roper is Professor and Director of the International Centre for Hotel and Resort Management (ICHARM) at the University of West London. Her academic and industry career spans over 25 years.  She previously held senior academic positions at the University of Surrey and Oxford Brookes University, and worked as a Hotel and Leisure Analyst in the City. ICHARM has been set up with the support of industry leaders who include the University’s Chancellor, Laurence Geller, and executives in Hilton Worldwide and the InterContinental Hotels Group. She has been influential in the development of a research stream evaluating the internationalisation and strategic development of hotel companies and as a result has published and presented widely on this topic and supervised many research students.  She has been the Chair of the Council for Hospitality Management Education, a Visiting Scholar at universities in Norway, Italy and the USA and has sat on the editorial boards of leading hospitality and tourism journals.